The Elite way to run your villa and penthouse
We understand that your property is unique & elite,
because of this it deserves an elite and unique level of service.
Vogue Penthouses & Villas was created for this very reason.
By meeting these superior levels of service, exceptional guest reviews are generated which therefore fosters loyalty within an elite clientele base. This is a driving force in the success of a Vogue Villas & Penthouse property.
We have placed high value in allocating extra resources when managing your property to ensure only the most respectful guests come through the doors at premium price levels. In addition to this strategy, we focus on the implementation of systems and processes designed to ensure your property remains in showroom condition.
VILLA RENTAL MANAGEMENT
- Marketing to our travel agent network through the GDS
- Exposure to all the major booking platforms & channels
- Managing online availability calendar & bookings
- Pricing algorithm for the best mix of pricing and occupancy
- Social media exposure
- Professional photography & property Staging
- Handling of each booking enquiry with speed & efficiency
- Guest vetting and briefing
- Personalised direct booking website for your property
- Management of your inbox & search optimisation
- Welcoming & checking guests in & out, available 24/7
- World class housekeeping & replenishment of essentials
- Welcome pack including African stillroom toiletries & guest amenities, wine, artisanal coffee, rusks, chocolates, flowers and a welcome letter signed off by Charlotte Rhys
- Comprehensive guest guide on what to do and where to go by a local
- Essentials such as salt and pepper, cooking oil, dishwashing pods, washing machine pods, sugar, tea, milk, cleaning products, dish towels & a washing sponge
- Grocery pre-stocking service for stays on request
- Providing scented diffusers for each room
- Providing of chef on request
- Providing of driver and luxury/exotic vehicle rental on request
- Airport pick up in luxury vehicle
- Electronic house manual on tablet with in depth instructions on the use of the property
- Trained and certified concierge check-in with further recommendations & world class hospitality
- Ensuring all general supportive services are working and free of disruption
- Managing of difficult guests & resolution seeking
- Managing breakages
- 24/7 support
- Housekeeper training & uniforms
- Attending to all property maintenance issues during guests’ stay quickly & efficiently
- Handling of emergency situations
- 24/7 support
- Pre-arrival inspections to ensure your property is in show room condition
- Post departure inspections to ensure inventory & quality control
WE MAXIMISE YOUR RETURN
Our unique pricing algorithm combined with our fully integrated & streamlined channel managementsoftware, allows us to generate the ultimate return on your property.
We also have a direct bookings site and we remarket to our loyal base of guests that have stayed with us before.
only the elite,
maximum rental returns,
Call our team for a consultation and to contract Vogue Villas & Penthouses to manage your property.
Wale Street Chambers,
Cnr Long & Wale Street
Cape Town, 8000
087 470 0345